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Home Services Tenant turnover rekeys

Tenant turnover lock changes in Tampa

When a tenant moves out, the suite should be rekeyed before the next tenant gets keys, and the work should go through the building's locksmith so the suite stays on your master key. Priority Lock and Security handles turnover rekeys for apartment communities, office buildings and mixed-use properties across Tampa, usually the same week.

Call or text 813-421-4787. Monday to Friday, 7:30 AM to 5:30 PM. Tampa and about 30 minutes around it.

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What should happen to the locks when a tenant moves out?

The suite gets rekeyed, not just the keys collected. You cannot know how many copies the outgoing tenant made, and a rekey makes every one of them useless for far less than new hardware. Rekeying changes the pins inside the existing locks so the old keys stop working; the levers and deadbolts stay on the door. We rekey the entry, any interior locks the tenant controlled, and the mailbox compartment if the building has private cluster boxes, then issue a counted set of new keys and record the date, the door and the number of keys.

Why the building's locksmith should do it, not the tenant's

In a master keyed building, every suite lock is pinned to work with both its own key and the building master. When an outgoing or incoming tenant hires their own locksmith, that suite usually falls off the master key, and nobody finds out until maintenance or the fire department needs to get in. Handling every turnover through one vendor keeps the master working, keeps the key records accurate, and gives you a dated record of when the suite was rekeyed and how many keys were issued. The lease decides who pays; who does the work matters more than most people expect.

What a turnover visit covers

  • Entry lock and deadbolt rekeyed to a new change key, kept on the building master.
  • Interior locks the tenant controlled, and the mailbox lock, on the same visit.
  • Worn hardware flagged, and replaced if you want it done while we are there: a drooping lever, a deadbolt that stops short, a closer that slams.
  • A counted key set and a record of what was done, for your file and the new tenant's.

Buildings with no key records

Most managers inherit a building with no key records, a ring of unlabeled keys, and a few suites somebody else rekeyed years ago. The fix is a door and key survey and a rekey to a written plan, done in stages if needed. That is a master key system, and once it exists every later turnover fits the same plan.

Not sure what you are looking at?

Text a photo of the door and the hardware to 813-421-4787. We will tell you what it is and what it takes to fix it.

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Questions we get

Questions about turnover rekeys

How fast can a turnover be rekeyed?

Usually within the week, and often sooner. Text the building, the suite and the move out date to 813-421-4787 and we schedule it so the suite is ready before the new tenant's keys are handed over.

Do you rekey apartments as well as offices?

Yes. Apartment communities, office suites, retail bays and mixed-use buildings. The work is the same: rekey the suite inside the building's key system, count the keys, record it.

Who pays for a turnover rekey?

The lease decides. Many leases make the outgoing tenant responsible for keys not returned and the owner responsible for rekeying between tenants. Whatever the lease says about money, the work itself should go through the building's locksmith so the suite stays on the master key.

Can the new tenant keep the old keys instead?

They can, but then every copy the previous tenant ever made still opens the door. A rekey is the only way to know the new tenant holds the only keys.

More answers: the full question and answer page. If your question is not there, text a photo of the door to 813-421-4787.

Door not working right? Send a photo.

We will tell you what it is, what it takes, and when we can be there.

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